Privacy Policy
Last updated: July 17, 2026
What information we collect
Personal Information
Bug Identifier does not require you to create an account or provide your name, email address, or other direct contact details. The app does process information through the third-party services described below, including information related to app usage, diagnostics, and purchases.
Non-Personal Information
The app and its service providers may process technical, usage, and diagnostic information, such as device and app details, analytics events, crash information, app user identifiers, and subscription status. This information is used to operate, measure, troubleshoot, and improve the Service.
Photos and Location
When you submit a photo for identification, the photo is sent to our Firebase backend for processing. If you grant location access, the app may also send location context with the request to help provide more relevant identification information. These features are optional, but identification requires a photo to be processed.
In-App Purchases
Bug Identifier offers in-app purchases for a premium version of the app. Apple and RevenueCat process information related to transactions, such as purchase receipts, subscription status, and app user identifiers, to process and validate purchases and restore access.
How we use the information we collect
How we use it
We use information to process identification requests, provide location-aware results when enabled, operate and restore purchases, understand how the app is used, diagnose crashes and errors, and improve the Service.
How we share the information we collect
Service providers
We share information with service providers that help us operate the app. Firebase processes identification requests and provides analytics and crash reporting. Mixpanel provides product analytics. Apple and RevenueCat process in-app purchases and subscription information. These providers process information under their own privacy policies and terms.
Refund Requests
Apple and RevenueCat may receive transaction and subscription information needed to process purchases, restore purchases, and handle refund-related requests.
Third-Party Services
The Service uses third-party services to process identification requests, operate subscriptions, provide analytics, and diagnose crashes. These services include:
Security
We take reasonable measures to maintain the security and integrity of our Service and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. Please note, however, that there are inherent risks in the transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.
Compliance with laws and law enforcement
We reserve the right to share your information with third parties if we believe such action is necessary to: (1) conform with the requirements of the law or to comply with the legal process served upon us; (2) protect or defend our legal rights or property (3) investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of the terms and conditions of using our Service.
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service following the posting of changes will mean you accept those changes.
Terms of Use
Our app uses Apple's Standard End User License Agreement (EULA) for the legal terms governing the use of the app. For more details, please refer to Apple's Standard EULA, which applies to our app by default.
For additional terms related to the use of our Service, please review our custom Terms of Use here: Custom Terms of Use.